We start by figuring out whether AI is even the right tool for the job. If a simpler fix would solve it, we'll tell you. When automation will genuinely save your team hours, we design, build, and run it — around the tools you already use.
Our solutions · what we build
Three kinds of systems we design, build, and run for the businesses we work with. Open one to see how it works.
The problem. Most businesses take hours — sometimes days — to reply to a new lead. By then the customer has already moved on to whoever answered first. Speed of reply is the single biggest predictor of whether a lead converts.
What we build. An always-on system that reads every inbound enquiry — web form, email, DM, even a missed call — understands what the person actually wants, and replies in seconds with a relevant, on-brand message. It answers common questions, qualifies the lead, books a slot on your calendar, and only hands off to a human when it matters.
Outcome No lead ever goes cold because you were asleep, on a job, or slammed.
The problem. Your team spends hours every week moving the same data between tools — copying a lead from email into the CRM, updating a spreadsheet, re-typing an invoice, sending the same follow-up, building the same report. It's slow, error-prone, and nobody enjoys it.
What we build. We connect the tools you already use into one quiet, reliable pipeline. When something happens in one app, the right thing happens everywhere else — automatically. No more swivel-chair work, no more "did someone update the sheet?"
Outcome Hours of manual admin disappear every week — and the work actually gets done on time.
The problem. Every business has that one job — the manual, repetitive, judgement-heavy task that eats a person's day and doesn't scale. Off-the-shelf tools never quite fit it, because it's specific to how you work.
What we build. A custom AI agent designed around your exact process. It doesn't just answer questions — it does the job: gathering information, making decisions within the rules you set, taking actions across your tools, and knowing when to ask a human. Built, tested, and run in production by us.
Outcome The job that used to eat someone's day quietly runs itself — reliably.
How we work
Send us your biggest time-sink through the contact form.
We map the work and show you exactly where AI fits.
We ship it live and run it in production.
Every week, automatically.
Our consulting work · built and run by us
These are live systems we designed, shipped, and operate today. Open one for the full story.
What it does. ZappEvents is a complete event ticketing product — organisers create events, sell tickets, and get paid at a flat $0.39 per ticket instead of the 5%+ the big platforms charge.
The problem it solves. Event organisers were bleeding thousands to percentage-based fees and juggling separate tools for ticketing and marketing. ZappEvents replaces both with one flat-fee platform that also markets itself.
The build. We designed, built, and run the whole thing end-to-end — product, payments, and the marketing automation that keeps it growing. The social pipeline alone produces 70 unique content combinations on rotation and posts across three channels with one click.
Visit www.zappevents.com
ZAPPEVENTS
Pipeline Dashboard
AI candidates — pick the best
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What it does. LocalNinja instantly replies to inbound leads for local service businesses, 24/7, so no enquiry ever slips through the cracks — even the one that lands at 2am.
The problem it solves. Local businesses — contractors, clinics, salons, agencies — live and die on response speed. A missed call or a lead left until morning is a customer handed straight to a faster competitor.
The build. We built and run LocalNinja as live infrastructure — real businesses depend on it every day to catch the leads they'd otherwise lose.
Visit www.localninja.ioWhat it does. OrderSheet gives a small business one clean link to collect orders — and a simple, spreadsheet-style dashboard to track every one of them, from new to done. Customers place an order through a 30-second public form: no app, no login, no friction.
The problem it solves. Bakers, makers, and small shops were losing orders in their Instagram DMs, WhatsApp threads, and scattered notes. OrderSheet replaces that chaos with one shareable link and a dashboard that works the way they already think — like a spreadsheet.
The build. We designed and built OrderSheet end-to-end — the public ordering flow, the owner dashboard, instant new-order alerts, and Stripe-powered Free and Pro plans — on a modern React, tRPC, and MySQL stack.
Tell us your biggest time-sink. We'll show you what we'd automate — and how we'd build it.