funDesk is an AI automation and software company. We design, build, and run AI systems and SaaS products — including ZappEvents and LocalNinja — that handle the repetitive work that slows a team down, such as lead follow-up, customer replies, reporting, and data entry.

What does funDesk do?

funDesk builds custom AI agents and workflow automation for small businesses and enterprises, and runs its own SaaS products. Services include tool selection, process automation, custom AI agent development, and AI adoption strategy. We start every engagement by checking whether AI is even the right fit before building anything.

funDesk works with small businesses and mid-sized companies that want to automate repetitive, time-consuming work — lead response, customer support replies, reporting, and data entry — without hiring more staff or buying tools they don't need.

What AI products does funDesk build?

funDesk builds and operates its own SaaS products, including ZappEvents and LocalNinja, and develops custom AI agents and automations tailored to each client's workflows.

funDesk — AI Automation & Software for Growing Businesses

What we build

Automation that does the whole job, end to end

Three kinds of systems we build, ship, and run. Open one to see how it works.

Lead Response Automation Inbound leads get an instant, smart reply. Stop losing customers to slow follow-up.

The problem. Most businesses take hours to reply to a new lead. By then the customer has moved on to whoever answered first. Speed of reply is one of the biggest factors in whether a lead converts.

What we build. An always-on system that reads every enquiry — form, email, DM, missed call — understands what the person wants, and replies in seconds. It answers questions, qualifies the lead, books the meeting, and brings in a person when it matters.

Replies in seconds, 24/7 — including nights and weekends
Understands context — not a canned auto-responder
Qualifies and routes each lead to the right person
Books meetings and updates your CRM automatically
Escalates to a human the moment a conversation needs one

Outcome No lead ever goes cold because you were asleep, on a job, or slammed.

Workflow Automation Your CRM, email, sheets, and apps talk to each other. Data moves itself — no copy-paste.

The problem. Your team loses hours every week moving data between tools — email to CRM, spreadsheet updates, the same invoice, the same follow-up, the same report. It's slow and error-prone.

What we build. We connect the tools you already use into one reliable pipeline. When something happens in one app, the right thing happens everywhere else, automatically — no copy-paste.

Connects your existing stack — CRM, email, Sheets, Slack, payments, calendar
Moves and reshapes data between tools with zero copy-paste
Triggers follow-ups, invoices, and reminders on the right events
Generates and sends recurring reports on a schedule
Built with guardrails so bad data never slips through

Outcome Hours of manual admin disappear — and the work gets done on time.

Custom AI Agents One painful, repetitive job handled end-to-end by a system built around how you actually work.

The problem. Every business has that one job — manual, repetitive, judgement-heavy — that takes up a person's day and won't scale. Off-the-shelf tools never quite fit, because it's specific to how you work.

What we build. A custom AI agent built around your exact process. It gathers information, decides within your rules, acts across your tools, and asks a person when it should. We build, test, and run it.

Handles multi-step work on its own — not just a chatbot
Built around your real process, data, and rules
Acts across your tools, not just inside one app
Knows its limits — escalates the moment it should
We run and monitor it in production, not hand you a prototype

Outcome The job that used to eat someone's day quietly runs itself — reliably.

How we work

From manual task to shipped

1

Tell us the problem

Send us your most repetitive task.

GET IN TOUCH

2

We scope it

We map the work and where AI fits.

CLEAR PLAN

3

We build & deploy

We ship it live and run it in production.

PRODUCTION-READY

4

You save hours

Every week, automatically.

ON AUTOPILOT

Our products

Products we designed, built, and run

Software we built and operate ourselves — the same way we build for clients. Open one for details.

ZappEvents Live product A full event ticketing platform — with its own AI marketing engine. zappevents.com

What it does. A complete event ticketing product — organisers create events, sell tickets, and get paid at a flat $0.39 per ticket, not the 5%+ big platforms charge.

The problem it solves. Organisers were bleeding thousands to percentage fees and juggling separate tools for ticketing and marketing. ZappEvents replaces both — one flat-fee platform that markets itself.

$0.39flat fee per ticket — no percentages, no surprises

Fullcheckout, payouts & organiser dashboard

AIsocial engine: writes hooks, generates on-brand images, and posts to Facebook, Instagram & TikTok daily

Autolead generation running quietly behind the scenes

The build. We designed, built, and run it end-to-end — product, payments, and the marketing automation behind it. The social pipeline alone makes 70 content variations on rotation and posts to three channels with one click.

Visit zappevents.com

AI-generated ZappEvents flyer, Imagen 4 Ultra — The ZappEvents marketing pipeline — AI candidate selection & one-click posting

LocalNinja Live Manage and grow your Google Business Profile, the simple way. www.localninja.io

What it does. LocalNinja gives a local business one simple place to manage and grow its Google Business Profile — the listing that decides whether they show up when someone nearby searches. It scores your whole local presence, shows exactly what to fix, and keeps you on the right side of Google.

The problem it solves. For a local shop, the Google Business Profile is the storefront — but it's scattered and easy to get wrong. Owners don't know why they aren't ranking, which reviews still need a reply, or that one careless edit can get the whole listing suspended. LocalNinja turns all of it into a single score and a short to-do list.

Scoreone Presence Score across profile, reviews, local ranking, AI visibility & website

Audita full health check with prioritized fixes and a downloadable PDF report

Reviewsmanage reviews, replies, posts and photos from one dashboard

Riska suspension-risk check against the 11 triggers Google flags most

The build. We designed and built LocalNinja end-to-end — Google Business Profile sync, the presence-scoring engine, ranking and review tracking, suspension-risk auditing, and PDF reports — as a live product local businesses rely on to run their listings.

Visit www.localninja.io

LocalNinja suspension-risk audit screen — Low Risk score with 11 checks passed and no suspension risks detected — Suspension-risk audit — 11 checks against the triggers Google flags most

OrderSheet Product we built Order management SaaS for small businesses.

What it does. OrderSheet gives a small business one clean link to collect orders — and a simple, spreadsheet-style dashboard to track every one of them, from new to done. Customers place an order through a 30-second public form: no app, no login, no friction.

The problem it solves. Bakers, makers, and small shops were losing orders in their Instagram DMs, WhatsApp threads, and scattered notes. OrderSheet replaces that chaos with one shareable link and a dashboard that works the way they already think — like a spreadsheet.

Linkone shareable order link — customers fill a 30-second form, no app or login

Boardevery order in a clean table; one tap moves it New → In Progress → Done

Exportdownload a CSV that opens straight in Google Sheets or Excel — their data stays theirs

$9/mofree up to 10 orders a month, Pro for unlimited — billed through Stripe

The build. We designed and built OrderSheet end-to-end — the public ordering flow, the owner dashboard, instant new-order alerts, and Stripe-powered Free and Pro plans — on a modern React, tRPC, and MySQL stack.

One link in · a tidy order board out